Use of the James Valley Cooperative Telephone Company (James Valley) network in violation of copyright, trademark or other intellectual property laws is a violation of our Acceptable Use Policy (AUP) and the Subscriber Agreement.

Copyright infringement most commonly involves the possession, downloading, or sharing of electronic copies of music, movies, or videos without the permission or approval of the copyright holder. To protect their interests, copyright holders frequently monitor websites and other popular download locations to record the title, date, time, and Internet Protocol (IP) address associated with infringing activity.

Based on the IP address involved, the copyright holder determines the Internet Service Provider (ISP) that manages the IP address and sends them a notice describing the event. When James Valley receives such notices, we determine what customer was assigned the IP address at the date(s) and time(s) listed in the notice(s). 

If you receive a copyright infringement notice from James Valley, this means that the copyright holder has notified James Valley of this, and we are legally required to notify you that a computer on your network is improperly using copyrighted material without the consent of the copyright holder.  

If we continue to receive copyright infringement notifications against the customer, we may determine that they are in violation of our AUP and take appropriate action and we reserve the right to take such measures in our sole discretion to include the right to downgrade, suspend, or terminate your services.

If the customer feels a mistake has been made or that the copyright for the material mentioned is not being infringed upon, they may file a counter-notification with the copyright holder or work with them directly and Customers may wish to seek legal advice from an attorney if they receive a copyright infringement notice.

Complaints regarding the infringement of copyright material should be sent to support@nvc.net.

Designated Copyright Infringement Agent:
James Valley Tech Support
James Valley Cooperative Telephone Company
234 E 1^st Ave
Groton, SD 57445

Phone: 605.397.2323
Fax: 605.397.2350
Email: support@nvc.net