Privacy Policy

James Valley is committed to protect customers’ privacy on all the websites it operates. All of our employees are required to safeguard the privacy of information about our customers. This same expectation is made of our partners, contractors and suppliers.

Upon request, James Valley will share with the customer what information it gathers about them, how that information is collected, who uses it, how it is used, how long it is retained and the options available to control the use of collected information.

The information collected from users of James Valley websites is used to ensure quality customer service or to comply with state and federal regulations. We may use this information for our own customer contact purposes, e.g., to contact or send materials for marketing purposes, or to apprise customers of upcoming events and new products. However, we will take commercially reasonable steps to safeguard the information from unauthorized access, and will not make individually identifiable information that is gathered on our sites available to unaffiliated organizations for commercial purposes unrelated to the business of James Valley. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

There may be instances where James Valley generates general statistics about the information provided by the website users. This analysis is not specific to any one user and is used for evaluation of the effectiveness of the site. These statistics may be used to understand volumes of usage and to improve areas within the website for all our visitors.

James Valley, or agents on James Valley’s behalf, will use e-mail to respond to specific questions or issues, or to inform about events or new products. James Valley will not send unsolicited e-mail to individuals who log on to its websites who request it not be sent.

James Valley reserves the right to increase its’ information collection capabilities in order to better serve our customer needs. This privacy statement will be updated in the event that James Valley changes its practices regarding customer information collected via the website.

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